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Frequently Asked Questions


Please refer to our Shipping Policy for more details.

Certainly, we offer international shipping for most of our products. However, please note that we are unable to ship Grapat and Grimms products outside of our region. Shipping costs will be calculated at checkout.

Your order will be in Australian (AUD) dollars but will exclude Australian GST (Goods and Services Tax). Your payment, however, will be in your currency. Because customs policies vary from country to country, international orders may be subject to local customs charges.  Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination. If goods are above the threshold and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's custom policies, please contact your local customs office.

Upon purchase, please allow up to 1-2 business days for the careful packing of your product(s).

If we anticipate any delays with your order, Nesk Kids will contact you immediately and likewise if your order is urgent please let us know.

Please refer to our Returns Policy for more details.

Regrettably, our business location does not accommodate pickups.

Absolutely! Nesk Kids can definitely supply any educational organisation, please contact us to discuss further.

If you are interested in becoming a stockist of Nesk Kids products, please feel free to contact us to discuss further. 

Please note: We only wholesale our products (Brand: Nesk Kids) and do not wholesale any other brands we may carry.

Yes, you can stack your Nesk Kids Boxes within one another (same type of box) for easy storage.

If you have any further questions, please contact us. We'd be happy to help!